1. Who operates this website

This website (wovenstudio.cn) is operated by WOVEN STUDIO (Jiangsu Pilot Dewei Wood Production / Jiangsu Pilot Dewei International Trade Co., Ltd.), a China-based supplier of handcrafted woven and straw bags for wholesale, private label and custom development.

2. Information submitted through inquiry forms

When you contact us through an inquiry form or by email or WhatsApp, we may receive information you choose to provide, including:

• Your name
• Business email address
• Company name (optional)
• Country and destination details
• Required quantity and timeline
• Product details and customization requirements
• Any message or reference you send us

3. How inquiry information is used

We use the information you submit to:

• Respond to your inquiry
• Prepare quotations and product recommendations
• Discuss product, material, colour and branding requirements
• Follow up on the business communication you have requested

4. Google Analytics

This website uses Google Analytics 4 to understand website usage, measure traffic and improve the experience on our product and inquiry pages. Analytics cookies are optional and are only activated if you accept them.

You can change your analytics preference at any time using the Cookie Settings option in the footer.

5. Cookies & consent

We use a lightweight consent banner for analytics cookies. Analytics storage is set to denied by default. If you accept, analytics storage is granted and we may measure site usage. Advertising-related consent remains denied. You can reject non-essential cookies at any time.

6. WhatsApp & external communication

If you contact us via WhatsApp, your interaction is subject to WhatsApp's own terms and privacy policy. We receive your messages through WhatsApp to respond to business inquiries. We do not sell personal information.

7. Data retention

We retain inquiry information only for as long as needed to respond to your request and maintain business communication records. If you would like us to remove your inquiry information, please contact us using the details below.

8. Security

We take reasonable steps to protect the information submitted through this website. Information may be processed by service providers used to operate the website and business communications.

9. Your choices

You can:

• Accept or reject analytics cookies at any time
• Request details about the information we hold
• Ask us to correct or delete your inquiry information

10. Contact

For any privacy-related questions or requests, please contact us:

Email: pilotdewei@gmail.com

WhatsApp: +86 182 5177 7788